Currently, to change subscription level, users must cancel their current subscription, and resubscribe at their preferred level. We are working on doing this automatically and will be able to provide this service in the future. However, currently, the process is this:
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Log into the parent dashboard
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Tap “Account”
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Tap “Manage payment account” and then cancel plan
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Go to https://getadapt.co.uk/purchase and subscribe to the new plan.